HELP & FAQ
How to use talksprout and other frequently asked questions
Sign up and log in to talksprout. You can sign in using one of the identity providers shown or log in via email using passwordless authentication.
Once logged in you’ll be presented with the dashboard. This is were all of your workspaces can be accessed from, along with various actions. A single workspace groups all the feedback from one widget. Click the Create workspace button to start customising your widget.
To create your widget, you need to give it a name. This name is used to identify your workspaces. It can be the name of your product that the widget collects feedback for, a specific URL or page where the widget is active, or any other value you prefer. You can also customize the widget further by adding custom messages, selecting a primary widget color, and removing the Talksprout branding. Certain options only available on paid plans.
Once you have created your workspace, you will be redirected to the workspace page and a popup will appear with instructions on how to integrate your widget.
Embed this code into the <head> of your html page
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<script type="module" src="https://www.static.talksprout.com/js/ts.js"></script>Then add a html tag to your code with the [data-talksprout] attribute like below along with the [data-talksprout-workspace-id] attribute and a valid workspace ID. The widget will anchor itself to the trigger and position itself correctly wherever you put it. You can attach the widget to any html element you like but we recommend a button.
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<body>
<!-- To trigger the talksprout widget place a html tag like the one below with the [data-talksprout] attribute -->
<button
data-talksprout
data-talksprout-workspace-id=""
data-talksprout-user=""
>
Your button
</button>
</body>When integration has been complete you might want to verify installation but sending a test feedback submission. You can then access this feedback by accessing your workspace through the dashboard. Your feedback submissions will then be shown by default. We are currently working on automatic verification.